at a center dedicated to children, by neurosurgeons committed to kids

Patient Satisfaction Survey

Dr. Peter Sun and the staff at Children's Neurosurgical Associates are committed to providing the best care possible to our patients and their families. Please let us know how we are doing to assist you during this challenging time. All responses will be kept confidential.

Thank you for completing our Survey! Your feedback helps us to improve not only your patient care but the patient care of others.

Please answer the following questions:

Who was your primary care provider for this visit?:

Peter Sun, MD

Kristen Ghoussaini, CPNP, Pediatric Nurse Practitioner

Patrick Wong, PA-C Physician Assistant

Is UCSF Benioff Children's Hospital, Oakland the regular source of your child's care?:

yes

Has your child had neurosurgery performed by Dr. Sun?:

yes

How was your experience with the following:

	excellent	good	average	fair	poor
Ability to obtain an appointment?
Hours our center is open?
Convenience of center's location?
Prompt return on calls?

Were you comfortable and satisfied with:

	excellent	good	average	fair	poor
Waiting time in our reception area?
Waiting time in the exam room?
Waiting for tests to be performed?
Waiting for test results?

Did our Physicians, Nurses and Physician Assistants:

	excellent	good	average	fair	poor
Listen to you and your child?
Take enough time with your child?
Answer your questions and concerns?
Provide sound advice and treatment?
Earn your trust?

Were our Office Associates:

	excellent	good	average	fair	poor
Friendly and helpful to you?
Prepared to answer your questions?
Able to guide you to other appointments in the hospital?
Able to explain billing and Insurance Issues?

How could we improve our services?: